SHIPPING POLICY

Australian Orders:

We ship our products anywhere in the world.  All orders received before 2pm are despatched the same day. Orders placed after 12am on a Friday or over a weekend will be shipped on Monday.

Nutraceutical Health Solutions Pty Ltd Trading as Nature's Help uses Australia Post for all online purchases.  We offer a standard post rate of $9.95 and $15.00 for the express post which is guaranteed 1-3 business days for delivery.  On orders above $100, the standard post is FREE, and on orders above $150, the express post is FREE. You will be provided with a tracking number when your order has been processed and is ready for dispatch. You can check the status of your package via the Australia Post website.

International Orders:

We send all orders through Australia Post (Pack and Track or Registered Mail). International shipping is at a flat rate of AUD$30.00 however, we offer a discounted rate of AUD$15.00 for international orders over AUD$150.00. Products on Auto-shipping will be sent internationally at the flat rate of $15. International delivery times can vary, we generally advise for 10-20 business days depending on the national postal service and customs procedure of the destination country. You will be provided with a tracking number when your order has been processed and is ready for dispatch. You can check the status of your package via the Australia Post website.

Important Shipping Notes:

We have no control over package delivery once they leave our warehouse however, we endeavour to dispatch the same day or following business day to ensure fast delivery. Please ensure you check your shipping details before submitting your order. Please ensure you check with your country's mail carrier for any import duties, tax, or handling fees that may be added to your order. Due to customs restrictions, we are unable to ship to some Middle Eastern, African, and Asian countries